Henry Schein One today announced the availability of PhoneSight, a voice over Internet Protocol (VoIP) solution that integrates with Dentrix Patient Engage, Demandforce and Lighthouse patient communications software, to help dental teams streamline procedures. front office operations.
PhoneSight helps automate the process of communicating with the dental patient while being more cost effective than a traditional office phone system. The simple system interface and integration with Dentrix Patient Engage, Demandforce, and Lighthouse make it easier for dental offices to make and route calls and personalize patient interactions. When a patient calls the practice, PhoneSight uses Smart Caller ID to instantly display important patient information, such as upcoming appointments, which team members can review before picking up the phone. Office staff are better prepared to help the patient over the phone, improving the quality and speed of service for patients.
âFor dental offices, communication with the patient is a key part of their overall workflow and has a profound impact on the patient experience,â said Mike Baird, CEO of Henry Schein One. âWe are excited to offer PhoneSight as a powerful patient communication tool that can help automate interactions so dental professionals can optimize their time and focus on providing the best possible patient care. “
In addition to intelligent caller ID, PhoneSight offers features that provide an enhanced experience for incoming callers, including personalized greetings; auto attendants to present routing options; and personalized on-hold messages and music.
For more information on PhoneSight, please visit HenryScheinOne.com/PhoneSight.
About Henry Schein One
The company is a joint venture of Henry Schein, Inc., a software company providing integrated software and services to the dental industry. Based in American Fork, Utah, the company provides market-leading solutions for dental practices including Dentrix, Dentrix Ascend, Dentrix Enterprise, Easy Dental, TechCentral, Demandforce, Sesame Communications, Lighthouse360, Officite and DentalPlans.com as well as solutions offered through international companies, including Software of Excellence, Software Julie, InfoMed, Exan and LabNet, among others.
For more information visit www.HenryScheinOne.com
About Henry Schein, Inc.
Henry Schein, Inc. (Nasdaq: HSIC) is a healthcare professional solutions company powered by a network of people and technology. With more than 21,000 Members of the Schein team Globally, the Company’s network of trusted advisors provides more than one million customers worldwide with more than 300 valuable solutions that help improve operational success and clinical outcomes. Our business, clinical, technology and supply chain solutions help dental and medical practitioners work more efficiently so that they can provide quality care more effectively. These solutions also support dental and medical laboratories, government and institutional health care clinics, as well as other alternative care sites.
Henry Schein operates through a centralized and automated distribution network, with a selection of over 120,000 Henry Schein branded and private label products in stock, as well as over 180,000 additional products available on special orders.
A FORTUNE 500 company and member of the S&P 500 Index, Henry Schein is headquartered in Melville, NY, and has operations or subsidiaries in 31 countries and territories. The company’s sales reached $ 10.1 billion in 2020 and have grown at a compound annual rate of around 12% since Henry Schein became a public company in 1995.