Ari Kaplan Advisors Releases 7th Annual Unfiltered Annual Report on eDiscovery of Legal Technology Providers and Industry Trends



2021 Unfiltered eDiscovery Report

“We find the business intelligence in the E-Discovery Unfiltered Annual Report to be invaluable.” – Melissa Tatham, Vice President of Marketing, Zapprouvé

Ari Kaplan Advisors, a leading legal consulting firm, released its 7th annual E-Discovery Unfiltered: A Survey of Current Trends and Candid Perspectives, which presents the perspectives of corporate law managers and law firm partners on 27 e-discovery providers * and a variety of popular trends. The report highlights evolving pricing models, market shifts, changes in document review preferences, and the challenges of navigating an expanding data landscape, among other topics.

Between February 16, 2021 and March 12, 2021, Legal Industry Analyst Ari Kaplan personally interviewed 27 people responsible for eDiscovery decision-making, including nine inside lawyers, 10 inside legal professionals and eight partners. law firms. . All participants develop and implement eDiscovery processes. 89% select e-discovery tools and providers, and 85% manage e-discovery software and service providers. Of the 19 business respondents, five are in life sciences, three in energy and utilities, three in banking and financial services, three in manufacturing, two in insurance, one in technology , one in telecommunications and one is in transport. 79% work for companies with sales of over $ 10 billion and 100% have more than 10,000 employees. The law firm’s eight partners work for large law firms and are the principal advisers in eDiscovery.

Navigating a complex and changing data landscape, complementing human analysis, controlling costs, centralizing information for greater value, increasing use of e-discovery tools and remote document review have been major concerns in this year’s discussions.

The main findings of the report include:

  • 53% of companies surveyed predict an increase in eDiscovery related to social media.
  • 63% plan to switch to a cloud-based exam platform.
  • 65% predict an increase in eDiscovery linked to virtual meeting data, such as Teams, Zoom and Webex, in 2021.
  • 71% are unsure whether their organizations will always allow remote document review.
  • 76% indicate that continuous active learning is important in their document review workflow, although many agree that the application of artificial intelligence is still in its early stages.
  • 76% perform certain e-discovery tasks internally for which they have previously used an external service provider.
  • 82% engage in discovery beyond regulatory issues or litigation.
  • 94% note that cost influences the decision of which eDiscovery platform to use.
  • 94% use e-discovery software for internal investigations.

In addition to offering public trends, Ari Kaplan Advisors prepares individual reports for subscribed vendors providing both detailed information about their target customers as well as a comprehensive SWOT analysis to help guide their sales and marketing initiatives. “Over the years, the E-Discovery Unfiltered Report has proven to be very informative for our practice, as we value both its measurable attributes, such as data on rankings and awards, as well as intangibles, such than the qualities that matter most to potential clients, “said Barbara Dunn, Managing Director at Aon Stroz Friedberg.” The information in the report helps us calibrate our practice to the needs of our clients, demonstrate our competitive differentiators and to anticipate the future direction of our market, taking into account factors ranging from the pandemic to the progression of enterprise migration to the cloud, “she added.

In 2021, the full list of companies studied includes:

1. Ankura Council

2. Aon Stroz Friedberg

3. Case point

4. Cobra Legal Solutions

5. Advice

6. Disco

7. Epiq

8. Ernst & Young

9. Everlaw

10. Exterior

11. FTI technology

12. H5

13. HaystackID


15. Integrate

16. Ipro

17. Legility

18. Lighthouse

19. Logikcull

20. Nuix

21. ProSearch

22. Relativity

23. RelativityOne

24. Reveal

25. Ricoh

26. UnitedLex

27. Approved

“We find the business intelligence in the E-Discovery Unfiltered annual report to be invaluable,” said Melissa Tatham, vice president of marketing for Zapproved. “Ari Kaplan is able to get honest ‘unfiltered’ feedback from people on the front lines of eDiscovery, which helps us get an unbiased picture of our clients’ daily challenges and successes, and we use this information to validate our understanding of the market and how technology fits into the legal world of business. “

“Not only does the Seventh E-Discovery Unfiltered Report highlight a range of industry developments and perspectives on companies driving change, but this year it provides a number of key impressions of how this industry is. likely to evolve in a post-pandemic litigation environment, ”said Ari Kaplan, director of Ari Kaplan Advisors and author of the E-Discovery Unfiltered report. “Additionally, after an unprecedented year of investment, market consolidation and remote working, the report is helping readers navigate the way forward,” he added.

Contact Ari Kaplan Advisors for a series of infographics that summarize the report’s findings and additional advice on its unfiltered sales training programs.

* The list of suppliers reviewed is not meant to be exhaustive and the inclusion of a company in the discussion is not intended to indicate a market position. One of the primary goals of the report is to provide companies investing in its content with a first-hand snapshot of their businesses and insight into their competitive landscape.

About Ari Kaplan Advisors

Ari Kaplan Advisors is a leading legal consulting firm that publishes benchmarking reports on legal technology trends, provides networking, public speaking and business development training for law firms. lawyers and other professional service providers, and offers personal coaching and access to its proprietary coaching software. platform, Lawcountability. Over the past seven years, the consulting firm has released E-Discovery Unfiltered: A Survey of Current Trends and Candid Perspectives to provide leading vendors with information on their activities with members of their target audience, as well as their perspectives. on a range of key trends. . Company Director Ari Kaplan is an early winner of the Fastcase 50, a Fellow of the College of Law Practice Management and a finalist for the International Legal Technology Association’s Thought Leader of the Year award. Learn more about Ari Kaplan Advisors at and the E-Discovery Unfiltered report at

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