Ransomware attack to impact Massachusetts Steamship Authority through Thursday

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The Massachusetts Steamship Authority said a ransomware attack that first affected its operations on Wednesday will continue to affect ticketing on Thursday. The company’s website, which allows passengers to book reservations, was offline for some time on Wednesday. “The Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority have been the target of a ransomware attack affecting operations,” the company said in a social media statement. the problem did not affect the functionality of the radar or the GPS. “Scheduled trips to both islands continue to operate, although customers may experience delays during the ticketing process,” the company said. The Steamship Authority said that due to the attack, cash was preferred for all transactions. “The availability of credit card systems to process vehicle and passenger tickets, as well as parking fees, is limited,” the company said. He said that due to the attack, customers were unable to book or change vehicle reservations online or over the phone. “Existing vehicle reservations will be honored at Authority terminals, and rescheduling and cancellation fees will be waived,” the Steamship Authority said. is probably the best option for ticketing and parking, ”the company said. “The Authority continues to work internally, as well as with federal, state and local authorities, to determine the extent and origin of the attack,” the company said. Massachusetts State Representative Dylan Fernandes, who represents Cape Town and the Islands, said his office has been in contact with state police and the Steamship Authority and will continue to monitor the situation. “The boats are not affected and passenger service remains as planned but may experience delays,” Fernandes wrote. The attack makes the Steamship Authority the latest state-owned enterprise to be affected by cyber attacks. In March, the Registry of Motor Vehicles saw the vendor that manages its inspection system suffer a malware attack in several states that forced inspections to stop statewide for several weeks. Kaspersky, a cybersecurity firm based in Woburn, Mass., Said in a recent report that ransomware is the number one cybersecurity threat businesses face in 2021, with criminal groups making headlines daily as they grow. ‘they are emboldened.

The Massachusetts Steamship Authority said a ransomware attack that first affected its operations on Wednesday will continue to affect ticketing on Thursday.

The company’s website, which allows passengers to make reservations, was offline for a while on Wednesday.

“The Woods Hole, Martha’s Vineyard and Nantucket Steamship Authority have been the target of a ransomware attack affecting operations,” the company said in a social media statement.

The company said there had been no impact on the safety of vessel operations, saying the issue did not affect radar or GPS functionality. “Scheduled trips to both islands continue to operate, although customers may experience delays during the ticketing process,” the company said.

The Steamship Authority said that due to the attack, cash was preferred for all transactions. “The availability of credit card systems to process vehicle and passenger tickets, as well as parking fees, is limited,” the company said.

He said that due to the attack, customers were unable to book or change vehicle reservations online or over the phone. “Existing vehicle reservations will be honored at Authority terminals, and rescheduling and cancellation fees will be waived,” the Steamship Authority said.

“Access to credit card systems is limited at some terminals and parking lots but, to avoid delays Thursday, cash is probably the best option for ticketing and parking,” the company said.

“The Authority continues to work internally, as well as with federal, state and local authorities, to determine the extent and origin of the attack,” the company said.

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Massachusetts State Representative Dylan Fernandes, who represents Cape Town and the Islands, said his office was in contact with state police and the Steamship Authority and will continue to monitor the situation. “The boats are not impacted and passenger service remains as planned but may experience delays,” Fernandes wrote.

The attack makes the Steamship Authority the latest state-owned enterprise to be affected by cyber attacks.

In March, the Registry of Motor Vehicles saw the vendor that manages its inspection system suffer a malware attack in several states that forced inspections to stop statewide for several weeks.

Kaspersky, a cybersecurity firm based in Woburn, Mass., Said in a recent report that ransomware is the number one cybersecurity threat businesses face in 2021, with criminal groups making headlines daily as they grow. ‘they are emboldened.



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